Global’Ease launched its Trainer Certification Program in 2005 so that our training approach would be more accessible to trainers and clients who wanted both flexibility and consistency in their training programs for international growth and meaningful change.

Since then, more than 250 trainers have been trained and certified in over 20 countries around the world. Many of these trainers are internal trainers who deliver programs – especially in Customer Service – within their own organizations.

Today, we are dedicated to empowering all those who wish to drive international growth and meaningful change in their organizations. We welcome not only independent trainers, consultants and coaches but also managers, team leaders and citizens who wish to work with Global’Ease’s award-winning and proven tools. Our network offers more opportunities for ongoing training, sharing best practices, and co-creating effective solutions to deal with emerging challenges.

For more information on our upcoming Train-the-Trainer workshops or how we can develop a TTT program for internal trainers in your own organization, please contact Nathalie Kleinschmit who will be happy to answer your questions.


Global’Ease certified trainers:

  • Recognize the impact of training and focus on “relevance”
  • Understand their participants’ needs and experiences
  • Communicate information and tools in an effective way
  • Respect the Global’Ease training approach and Charter
  • Share their enthusiasm for the opportunities diversity offers